Terms of Service

Acceptance of Terms

By accessing or using our service (the "Service"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legal agreement between you (the "User") and Chair Force ("Company," "we," or "us"). If you do not agree to any part of these Terms, you must not use the Service.

Users must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. By accepting these Terms on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

No Government Affiliation or Endorsement

Chair Force is a privately operated service and is not affiliated with, endorsed by, or acting on behalf of the United States Air Force, the Department of Defense, the United States Government, or any other governmental entity. Use of the Service does not create a relationship with any military or governmental organization, and nothing in the Service should be interpreted as official government communication or approval.

You acknowledge and agree that no governmental business is conducted through the Service. Any references to Air Force terminology are provided solely for context and do not imply sponsorship or oversight by the government. You must not represent to any third party that Chair Force is an official government tool or that your use of the Service satisfies any governmental reporting or submission requirements.

Description of the Service

The Service provides an AI-powered writing assistant to help draft professional documents (e.g. performance briefs, memorandums, reports, and other text-based documents). The Service may evolve over time to include additional document types and features. Users input information through forms (and potentially file uploads in future updates) and receive AI-generated content ("Output") based on their inputs. We may update or improve the Service features periodically. All use of the Service is subject to these Terms and any applicable guidelines or policies.

User Accounts and Eligibility

You may need to create an account to use certain features of the Service. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that are inactive, or if we suspect any unauthorized or unlawful activity.

Account Security: Access to any secure or password-protected areas of the Service is restricted to authorized users only. You must not share your account credentials or allow others to use your account. Unauthorized access or use of such areas may result in termination of your account and may be referred to law enforcement if appropriate.

User Responsibilities and Sensitive Information

You are solely responsible for all information, data, and materials that you choose to submit to or generate through the Service. You must ensure that you have full authority and all necessary permissions to provide any User Content, and that your use of the Service complies with all applicable laws, regulations, military policies, contractual obligations, and classification requirements.

No Classified or Restricted Data: You must not submit, upload, or otherwise expose the Service to classified information, Controlled Unclassified Information (CUI), personally identifiable information protected by statute, or any other materials that are subject to handling restrictions or safeguarding requirements. Chair Force does not operate on government-accredited networks and is not designed for processing classified or restricted data. If you choose to input sensitive or confidential information, you do so entirely at your own risk and remain fully responsible for safeguarding that information.

By using the Service, you acknowledge that the Company does not monitor, pre-screen, or review User Content for classification status. You agree to indemnify the Company against any claims, damages, or liabilities arising from your submission of information that you were not authorized to share.

Fees and Payment

Paid Services: Use of the Service may require payment of fees. By signing up for a paid plan or otherwise using a paid feature, you agree to pay all applicable charges and fees, plus any applicable taxes, at the prices displayed to you for that service. Pricing and available subscription plans (if any) will be disclosed on our website or in a separate order form.

Billing: You must provide accurate billing information and a valid payment method. Charges will be billed in advance on a periodic basis (e.g. monthly or annually) or as otherwise described in the pricing plan you select. You are responsible for all fees incurred under your account. If your payment method fails or your account is past due, we may suspend or terminate your access to the Service. We reserve the right to change our pricing and payment policies upon reasonable notice to you (e.g. by email or notice within the Service).

Refunds: All fees are non-refundable unless explicitly stated otherwise or required by law. We encourage you to review the Service during any free trial period (if offered) before making payment. Cancellation of a subscription will take effect at the end of the current billing cycle, and you will not be charged thereafter, but you will not receive a refund for the current period.

User Content and Intellectual Property

Your Content: In using the Service, you will input data, text, or materials ("User Content") into the system to generate documents. You retain all rights and ownership of your User Content. We do not claim ownership over the information or materials you provide to the Service. However, by submitting User Content, you grant us a limited license to process, transmit, and otherwise use that content solely for the purpose of providing the Service to you (for example, to feed the information to our AI engine and return the results to you). This license is worldwide, non-exclusive, royalty-free, and sublicensable only to our trusted service providers as needed to operate the Service. We will not use your User Content for any purpose other than delivering and improving the Service, in accordance with our Privacy Policy.

Output Content: The documents, text, or other results generated by the Service based on your input ("Output") are considered your content as well. You are free to use, edit, or distribute the Output as you see fit, provided that such use complies with these Terms (especially the Acceptable Use Policy below) and applicable law. Note that Output is generated by an AI and may contain material that is not unique; as such, it may not be eligible for intellectual property protection or may include portions derived from the AI's training data. The Company makes no claim of ownership over the Output we generate for you. It is your responsibility to review and determine the appropriate use of the Output.

Company Intellectual Property: All rights, title, and interest in and to the Service (including software, algorithms, AI models, website design, and other technology) and our trademarks, logos, and content provided by the Company are and will remain the exclusive property of the Company or its licensors. We only grant you a limited, revocable license to use our Service for its intended purpose under these Terms. You may not duplicate, distribute, reverse-engineer, or create derivative works from our Service or content without our prior written consent, except as permitted by law.

Acceptable Use Policy

We expect all users to use the Service responsibly and ethically. You agree that you will NOT use the Service (including any User Content you provide or Output you obtain) to:

• •Engage in unlawful, harmful, or fraudulent activities. You will not use the Service for any purpose that violates any applicable law or regulation, or for any fraudulent or misleading conduct. This includes, but is not limited to, posting or transmitting content that is illegal, defamatory, or promotes illegal activities.
• •Impersonate or misrepresent any person or entity. You will not impersonate any individual, organization, or official, nor misrepresent your affiliation with any person or entity. For example, you must not use the Service to generate documents as if you were someone you are not (such as pretending to be a commanding officer or government official without authorization).
• •Claim government endorsement. You must not state or imply that Chair Force, its Output, or your account is sponsored, endorsed, or reviewed by the United States Government, the Department of Defense, the United States Air Force, or any other official body. All use of the Service is private and unofficial.
• •Submit sensitive or unauthorized information. Do not input any information into the Service that you are not legally authorized to share. In particular, you must not submit any classified, confidential, or highly sensitive information (including military or national security information, protected health information, personal data that is not your own, or any data under confidentiality obligations). The Service is not intended for handling classified or confidential military/government data, and any information you input may be stored as part of providing the Service. You are responsible for ensuring that your content is scrubbed of sensitive details before submission, and the Company disclaims all liability arising from your decision to share restricted data.
• •Violate others' rights. You will not use the Service in a way that infringes or misappropriates the intellectual property rights or privacy rights of others. Do not upload or use content that you do not have permission to use.
• •Harass or harm others. You will not use the Service to generate or disseminate content that is harassing, hateful, discriminatory, or that incites violence or wrongdoing against any individual or group.
• •Distribute malware or spam. You will not upload files that contain viruses, malicious code, or do anything that disrupts the security or operation of the Service. Also, you agree not to use the Service to transmit spam, junk mail, or unsolicited mass communications.
• •Circumvent security or abuse the Service. You must not attempt to probe, scan, or test the vulnerability of our systems or networks, breach security or authentication measures, or otherwise circumvent any technological measures we have in place to protect the Service. Additionally, you may not misuse the Service by automated scraping, excessive usage beyond fair limits, or any other activity that could harm or unfairly exploit our platform.

User Responsibility for Content: You understand and agree that you are solely responsible for the content you input into the Service and the content you obtain from it. We do not pre-screen User Content, and we are not responsible for what you or other users input or generate. You must independently ensure that your submissions and use of any Output comply with all classification, confidentiality, and operational security obligations. However, we reserve the right (but not the obligation) to review and remove any content that we believe, in our discretion, violates these Terms or applicable law.

AI-Generated Content and Disclaimer

The Service uses artificial intelligence to generate content based on the information you provide. By using the Service, you acknowledge the following:

• •No Guarantee of Accuracy: The AI-generated Output may not always be accurate, complete, or appropriate. The Service attempts to provide useful and contextually relevant content, but AI can make mistakes or produce unexpected results. You must review and verify the Output carefully before using it in any official or important capacity. For example, any factual statements, dates, or recommendations in the Output should be double-checked by you. We are not responsible for any errors or omissions in the content generated. Use the Output at your own risk.
• •Unofficial Output: All Output is generated solely for your personal or organizational drafting purposes and does not constitute official government communication, orders, endorsements, or records. You are responsible for ensuring that any use of the Output complies with applicable regulations and that official documents are routed through the appropriate government systems.
• •No Professional Advice: Unless expressly indicated, the Output and any information provided by the Service do not constitute legal, financial, medical, or other professional advice. The Service is a tool to assist with drafting documents and is not a substitute for professional judgment or consultation with a qualified expert. You are responsible for how you use or implement the AI-generated content.
• •Content Quality and Feedback: You understand that some Output may be low-quality, biased, or objectionable due to the nature of AI generation. If you encounter any problematic or offensive output, please contact us or use any feedback mechanisms provided so we can improve the Service. We may also employ content filters and other measures to prevent obviously inappropriate outputs, but we cannot guarantee that all such content will be caught.
• •No Endorsement: The Company does not endorse or take responsibility for the statements or ideas expressed in any Output. Any opinions or suggestions presented by the AI are automatically generated and do not reflect the advice or opinion of the Company. You agree not to represent any Output as having been endorsed or approved by us.

Privacy and Data Security

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using the Service, you consent to the collection and use of your data as described in the Privacy Policy.

Data Protection: We implement reasonable security measures designed to protect your personal data and User Content from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information. This means any information you provide could potentially be accessed by an unauthorized party in the event of a breach. Use caution and do not input highly sensitive information that could harm you or others if exposed. In particular, as stated above, do not input classified or confidential information; the Company is not liable for any damages that may result from a security breach or unauthorized access, to the fullest extent permitted by law (see "Limitation of Liability" below).

Third-Party Service Providers: We may use reputable third-party cloud providers or AI processing providers to operate the Service. We take steps to ensure such providers have appropriate security and confidentiality measures. However, by using the Service, you understand that your data may be processed by third parties on our behalf (for example, if our AI model is hosted on a cloud service). We will disclose in our Privacy Policy any significant third-party involvement. Your continued use of the Service signifies your consent to such arrangements.

No Public Sharing: The Service is intended as a private productivity tool. We do not make your User Content or Output publicly available to other users or the general public without your direction. You are responsible for any sharing of Output or User Content you choose to do outside the Service. If the Service in the future offers any community or public-sharing features, those will be covered under additional terms or settings, and by default your content remains private within your account.

Termination and Suspension

You may stop using the Service at any time. If you wish to delete your account, you may do so through your account settings or by contacting support. We may retain certain information as required by law or for legitimate business purposes as outlined in our Privacy Policy.

We reserve the right to suspend or terminate your access to the Service (in whole or in part) at our sole discretion, with or without notice, if you violate these Terms, if we suspect fraudulent or unlawful behavior, or if your use of the Service poses a security risk or may cause harm to other users or third parties. In the event of termination or suspension, your right to use the Service will immediately cease, and we may deactivate or delete your account and all associated data. If your termination is due to a breach of these Terms, you will not be entitled to any refunds of paid fees.

Upon termination (by you or by us), you must cease all use of the Service and any of our intellectual property. Any accrued rights and obligations (including our right to payment and your obligations under indemnification or limitation of liability) will survive termination.

Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE," without warranty of any kind. The Company disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service will be uninterrupted or error-free. We do not guarantee that the AI-generated content will meet your expectations or requirements, or that it will be error-free or reliable. Use of the Service is at your own risk.

Furthermore, the Company makes no representations or warranties regarding: (a) the accuracy, quality, or reliability of any Output or information obtained through the Service; (b) the security of the Service, other than our stated obligations in these Terms; or (c) that the Service will meet any compliance or regulatory standards applicable to your particular use (for example, we do not guarantee the Service is compliant for use with confidential or classified data).

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, any implied warranties are limited to the minimum scope and duration permitted by applicable law.

Limitation of Liability

To the fullest extent permitted by law, in no event will the Company or its affiliates, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of (or inability to use) the Service, the AI-generated Output, or these Terms. This includes, without limitation, any loss of data, loss of profits, business interruption, computer damage, or harm arising from the use or inability to use the Service, even if we have been advised of the possibility of such damages.

Our total cumulative liability to you for any claims arising from or related to the Service or these Terms is limited to the amount (if any) you paid to us for the Service in the twelve (12) months immediately preceding the event giving rise to the liability. If you have not paid the Company any fees in that time period, the Company's total liability shall be zero, to the extent allowed by law.

Without limiting the foregoing, the Company will not be liable for any damages, penalties, investigations, or losses arising out of or related to your decision to submit classified, confidential, or otherwise restricted information to the Service, or for any misunderstanding that the Service is an official government platform.

These limitations apply to any cause of action, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory. You acknowledge that the Company is offering the Service in reliance on the warranty disclaimers and limitations of liability stated herein, and that these terms form an essential basis of the bargain between you and the Company.

Some jurisdictions do not allow the limitation of liability for certain damages; in such jurisdictions, our liability shall be limited to the smallest amount permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless the Company, its parent, affiliates, and their respective officers, directors, employees, and agents, from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees and costs) arising out of or in any way connected with: (a) your use of the Service or any Output; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) your infringement or misappropriation of the rights of any other person or entity.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim. This indemnity obligation will survive the termination of your relationship with the Company and the use of the Service.

Your indemnification obligations expressly include any claims or liabilities arising from the disclosure or mishandling of classified or restricted information that you submitted to the Service, or from any misrepresentation that the Service is affiliated with or endorsed by a governmental entity.

Modifications to the Service and Terms

Service Changes: We reserve the right to modify, update, or discontinue the Service (in whole or in part) at any time, with or without notice. We are not liable to you or any third party for any such modification or discontinuation. If you are on a paid plan and a modification materially reduces the core functionality of the Service, you may notify us and we will discuss a remedy (such as a pro-rated refund), as appropriate.

Terms Changes: We may revise or update these Terms from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our website or within the Service. The updated Terms will indicate the "Last Updated" date at the top. By continuing to use the Service after any changes to these Terms become effective, you agree to be bound by the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.

Governing Law and Dispute Resolution

These Terms and any dispute arising out of or related to these Terms or the Service will be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Dispute Resolution: In the interest of resolving disputes in a cost-effective manner, you and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Service shall be resolved by binding arbitration on an individual basis, except that each party retains the right to seek equitable or injunctive relief in a court of competent jurisdiction to prevent actual or threatened misuse of intellectual property or breaches of security. You acknowledge and agree that you and the Company are each waiving the right to a trial by jury or to participate in a class action to the fullest extent permitted by law. Arbitration will be administered by the American Arbitration Association in accordance with its rules. The arbitration will take place in the United States or another mutually agreeable location. Each party is responsible for their own costs in arbitration, and the arbitrator may award attorneys' fees and costs to the prevailing party when consistent with applicable law.

If the class action waiver in this section is found to be unenforceable in a particular case, then the entirety of this arbitration clause shall be null and void as to that case only.

Miscellaneous

Entire Agreement: These Terms (along with any referenced documents like the Privacy Policy or an order form) constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements on this subject.

Severability: If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions of these Terms will remain in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

Assignment: You may not assign or transfer these Terms or your rights or obligations under these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, sale of assets, or by operation of law.

No Third-Party Beneficiaries: These Terms do not confer any rights or remedies on any third party, except as expressly stated otherwise.

Contact Information: If you have any questions about these Terms or need to contact us for any reason, please contact us at support@chairforce.com.